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PQC Components – Putting Continuous Quality Improvement (CQI) to Work
PQC facilitates your pharmacy team’s continuous review and improvement of your prescription process.
A continuous quality improvement program can keep your pharmacy error rate low and help you make it even lower. Through cycles of data-driven improvement, you can continue to revise processes so it easier to keep safety standards high.

PQC helps your pharmacy at each stage in the cycle…
- PQC manual details 20 pharmacy best practices and suggested workflow guidelines for the seven stations in the prescription process. Program includes step-by-step implementation instructions and free training webinars.
- PQC has simple forms and instructions for tracking quality-related events and a private, secure, online system to quickly record quality-related events.
- PQC provides feedback to you through charts, graphs and spreadsheet reports of your pharmacy's data to make analyzing and presenting to your staff easy.
- PQC provides quality assurance tools and support to assist you and your staff to develop process changes within the pharmacy.
- PQC makes implementation of process changes in your workflow and follow-up on those changes easy to manage so that you can benchmark your goals and re-evaluate your progress. Pharmacies will receive recommendations on best practices and workflow to continue cycle of improvement in quality.
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